Brought my engagement ring in last Sunday to see if it could be made smaller..Rachel was very helpful and very knowledgeable.She called me 2 days later to say it could be resized and the cost to do it..Wednesday I had a text to say my ring was ready for collection..picked it up tonight and I'm so pleased with it.Thankyou and I will definitely be recommending you to my friends and family x
Family run business they look after you as though you part of the Family
I don't usually leave reviews as I usually expect a reasonable service which you usually get and i feel it's mostly bad reviews that get put down but I feel that drakes have gone above and beyond in trying to help me for choosing my now fiancee's engagement ring it is a daunting task as you are trying to find something that you hope someone else would love but they showed me the designs they had a lovely range, taught me about diamonds (i didn't know that there was so much to them). I found the ring i loved and spent quite a bit of time thinking about it and then changed my mind and then 2 days later went back to the original ring that I choose Natasha was so helpful and friendly I feel she could not do enough to help me as I was probably a pain/awkward customer the ring was resized and back within a week to a perfect fit EXCELLENT SERVICE all the way through.
Love this shop, beautiful jewellery and nice helpful staff
Very friendly patient staff, for me some of the light are extremely bright.
Drakes Jewellers is a UK Jewelry Store based in Plymouth, South West England. Drakes Jewellers is located at 1 Charles Street, Plymouth PL1 1EA, UK.
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